1. Information We Collect
We collect the following types of information:
- Personal Information: When you make a purchase, create an account, or interact with our website, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
- Technical Information: We automatically collect technical information from your device when you visit our site. This may include your IP address, browser type, device information, and browsing behavior through cookies and other tracking technologies.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Order Processing: To process your orders, deliver products, and manage payment transactions.
- Customer Service: To respond to inquiries, provide support, and address any issues you may encounter with our products or services.
- Marketing Communications: To send you updates, promotions, and offers, which you can opt-out of at any time.
- Improvement of Services: To analyze and improve our website, products, and user experience based on your browsing behavior and preferences.
- Legal Compliance: To comply with legal obligations and protect our business and users.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers and partners to assist with order fulfillment, payment processing, and marketing campaigns. These third parties are obligated to maintain the confidentiality of your information and use it only for the purposes specified by us.
We may also share your information in the following circumstances:
- Legal Compliance: When required by law or to protect our rights, we may disclose your information to law enforcement, government agencies, or as part of a legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. We use secure payment gateways and encryption technologies to ensure that your sensitive data is transmitted safely. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, track your activity, and personalize content. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect your experience on our website.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we have collected about you.
- Correction: Update or correct any inaccuracies in your personal information.
- Deletion: Request the deletion of your personal information, subject to certain exceptions.
- Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email we send.
To exercise these rights or if you have any questions or concerns, please contact us at admin@hiloro.xyz.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the revised policy on our website with an updated effective date.
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: admin@hiloro.xyz